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Case Studies / Diagnostic Labs
Diagnostic Laboratory Group

Digitizing sample-to-report workflows for a high-volume diagnostic lab

A diagnostic chain replaced manual sample tracking and report dispatch with Medbyte Lab Platform — improving turnaround time and patient satisfaction.

The challenge

The lab processed thousands of samples daily across collection centers and a central processing facility. Manual barcoding gaps caused lost specimens, report delivery relied on email attachments, and leadership lacked TAT visibility by test type and location.

The Medbyte solution

Medbyte Lab Platform (LP) was rolled out with barcode-driven sample tracking, pathologist validation workflows, digital report delivery, and Medintel dashboards for volume and TAT monitoring. Appointment scheduling via AMS coordinated phlebotomy capacity.

Outcomes

Measurable results

30%

Faster average report TAT

99%+

Sample traceability rate

50%

Reduction in report delivery calls

8

Collection centers connected

"What sets Medbyte apart is that they only do healthcare. Every feature feels purpose-built for our lab operations and patient reporting needs."

Lab Director

Diagnostic Laboratory

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